Delivery & Payment

Delivery within the United Kingdom

Our company ships orders on the territory of the United Kingdom of Great Britain.

Our shipping partner is EVRi (https://www.evri.com/) for ship to pickup point and DPD UK (https://www.dpd.co.uk/) for ship to address of a buyer.

EVRi delivers parcels every day. DPD UK delivers parcels from Monday to Saturday.

Order processing time

We understand how important it is to receive your order as quickly and conveniently as possible, and we strive to process all orders within within a maximum of two business days from Monday to Friday from 09:00 to 18:00.

Orders are shipped from Monday to Friday, excluding UK public holidays.

Delivery time

2-4 days. To ship an order on the same day, the buyer must complete and send it to us by 5:00 PM on the same day.

Shipping methods and shipping costs (within the United Kingdom):

  • Ship to address – £3.99 (this is courier delivery to doorstep/threshold);
  • Ship to pickup point – £3.99

The delivery cost for orders is paid by the buyer.

 

Payment

Payment Method

  • Credit card - it means a secure online payment with the buyer's debit or credit card (American Express, Diners Club, Discover, Maestro, Mastercard, Visa, UnionPay) using the online banking of the buyer's bank through a payment gateway, connected to the checkout page on our site. To use this payment method, the buyer must select «Credit card» at the stage of making a purchase on ironcharm.co.uk and specify the card number, its expiration date, 3-digit security code and the name of the card holder.
  • PayPal - it is one of the safest and most common payment systems for shopping on the Internet. This payment method allows you to use funds from a bank account or credit card without worrying about security. The buyer's payment transactions are protected by a comprehensive PayPal system to prevent fraud. After selecting the PayPal payment method during the purchase on ironcharm.co.uk (in the online cart or on the checkout page), the buyer is automatically redirected to the paypal.com website, where he will need to log in to an account (or create an account if the buyer does not have one) and specify the source of funds. The buyer will then be taken back to ironcharm.co.uk to complete the payment.
  • Klarna - it is a secure online payment method using the payment gateway https://www.klarna.com/, integrated with a checkout page of ironcharm.co.uk. The «Klarna» payment system offers flexible payment options with debit/credit cards, such as pay now («Pay now»), deferred payment («Buy Now, Pay later»), payment in installments or interest financing terms («Pay Over Time»). The «Klarna» option will appear during the ironcharm.co.uk checkout process for eligible purchases. To use this payment method, the buyer must select «Klarna» at the stage of making a purchase on ironcharm.co.uk. If our buyer is using «Klarna» for the first time, after entering his basic data, he will immediately know whether he is approved for payment through «Klarna». The buyer will also receive a confirmation and reminder email from the «Klarna» system. When choosing this payment method, the buyer's data and personal information are protected by the «Klarna» payment system (https://www.klarna.com/us/customer-service/is-shopping-with-klarna-safe).
  • Shop Pay - this secure payment method was developed by the Shopify platforn. We use Shopify as our ecommerce platform. Therefore, all users who make an online purchase on ironcharm.co.uk can choose «Shop Pay» online payment using the payment gateway https://shop.app/, integrated into Shopify. Also, all ironcharm.co.uk users can choose to store the payment and contact data via shop.app, in order to use the same data when making subsequent purchases on our website. This data can be saved through shop.app only at the request of the buyer after he has checked the check box «Save my information for a faster checkout with a Shop account» in the process of making an online purchase on ironcharm.co.uk. We have enabled the ShopApp payment gateway and display of the «Shop Pay» button («Buy with Shop Pay» button on the product pages, «Shop Pay» button on the online shopping cart page and on the checkout page) to provide a better ironcharm.co.uk experience for our customers. To view, edit or delete data previously saved in the «Shop», the buyer just needs to go to his account https://shop.app/pay/authentication/login#/ and make the appropriate changes. Or the buyer can log in to his shop.app account through the mobile application «Shop», which is easy to find and download from Google Play (in the App Store, a similar mobile application is called «Shop: All your favorite brands»).
  • GPay - this secure payment method is available only to buyers who have authorized in Google (or Gmail), have a device with the Android, Wear or Harmony operating system (smartphone, tablet, or smartwatch), have downloaded and installed the Google Pay mobile application, have created a Google Pay account and linked at least one bank card to it. To use this payment method, the buyer must click on the «GPay» button on the online shopping cart page or on the checkout page of our online store ironcharm.co.uk.
  • Apple Pay - this secure payment method is available only to buyers who have a device with the iOS, MacOS operating system (Apple iPhone, Apple iPad, Apple MacBook, Apple Mac Pro, Apple iMAC, Apple Mac Mini), have an Apple Pay account and at least one bank card linked to it. To use this payment method, the buyer must click on the «Apple Pay» button on the online shopping cart page or on the checkout page of our online store ironcharm.co.uk.